Contact Us gateaupt@netzero.com
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Lusby Office Fax (410) 326-2493 |
California Office Fax (301) 862-4959 |
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Office Hours:
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Office Hours:
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Meet Our Front Office Personnel
- Our purpose is to ensure you receive the best possible care while you are here and not worry about insurance coverage or any other questions that could slow down your progress.
- We do this by ensuring you understand, agree with, and can follow our office policies with regard to scheduling and billing.
- We will verify your insurance benefits and inform you of Co-payments, authorization procedures, expiration dates, etc.)
- Any financial arrangements or problems will be discussed with our billing department prior to treatment.
- Lastly, in the event there is a problem, we will work together to get it resolved.
Scheduling
- We will make every effort possible to accommodate your scheduling needs. We are constricted to availability of therapists and the clinic workload. Please be aware that the evening appointments are in high demand.
- If you must change an appointment, 24-hour notice is required and you should work it out to get all visits in for that week in order to receive the maximum benefit from your treatments. Courtesy reminder calls made are not in lieu of personal responsibility for keeping your appointments.
- When you schedule a new patient evaluation, you are agreeing to be responsible for the $100 fee that you will be charged for cancellation of appointment with less than 24 hour notice.
- There will be a $50 charge for improper cancellation - a valuable opportunity for another patient to be treated is lost.
Meet Your Therapist
- You are here because of a physical problem that is hindering your optimal function in life.
- Our staff consists of licensed physical therapists and licensed physical therapist assistants, dedicated to providing you with personal care in a professional setting.
- Your therapist will evaluate you and address and handle the underlying cause of your problem, not just the apparent pain or symptoms.
- The goals you have set for yourself will be discussed with your therapist.
- You will be informed of your treatment procedures and the duration of therapy required for optimal results.
- You will be educated so that you can maintain your health or even improve upon it in keeping with the objectives that you set for yourself.
- Once a month a Re-Evaluation will be performed to determine progress, reset goals, etc.
- Report of Findings will go to your insurance company and your referring doctor.
If you have any questions prior to your appointment, please call our Patient Care Coordinator at (410) 326-3432. We look forward to meeting you.
LET GATEAU PHYSICAL THERAPY BE YOUR KEY TO
WELLNESS AND FITNESS
